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PTL 3.0 Convert Lead to Contact
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Training
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PTL
list
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Training Materials:
01) Contact Entry Procedure
Simplified procedure for entering a new contact in Stone Works (4 pgs)
02) How to add a contact to Stone Works
A detailed procedure on entering new contacts into Stone Works (13 pgs)
03) Answering Phone Calls in the Sale Queue
Procedure for logging into the Sales Queue and answering calls
04) 4 basic types of phone calls
Types of phone calls and who should handle them.
05) Opening Statement
First impressions and how to start your conversation with a new contact.
06) Cold Calls
What to say to someone new, and how to talk to them.
07) Who Are They?
Who are Architects, Masons, General Contractors, Builders, and End Users, and how do you talk to them?
